RMA Request (Return Material Authorization)

Your Name (required)

Your Email (required)

Company (required)

Address 1 (required)

Address 2

Country

Product

ChooseLNALNBBDCLNA+BDCILABias Tee10 MHZFiberOther

Part no

Type

ChoosePLLDROFiber LNBFiber receiverQuadlink TxQuadlink RxVersa-Link RxVersa-Link TXRef. Oscillator

Stability

Choose±3 MHz±2 MHz±1 MHz±250 kHz±25 kHz±10 kHz±5 kHz2.5 ppm1 ppm0.5 ppmExt. Reference

Frequency band

ChooseL-bandC-bandX-bandKu-bandKa-bandOther

Lowest Symbol rate

Choose>5 ksymbol/s>64 ksymbol/s>128 ksymbol/s>256 ksymbol/s>1 Msymbol/s>1,5 Msymbol/s>2,5 Msymbol/s>10 Msymbol/s>15 Msymbol/s>20 Msymbol/s>25 Msymbol/s

Type of antenna

ChooseFocalOffsetCasegrain

Antenna size

ChooseUp to 1.7 meter1.8 to 2.3 meter2.4 to 3.7 meter3.8 to 4.5 meter4.6 to 6.2 meter6.3 to 7.1 meter7.2 to 11 meter> 11 meter

OMT (Quattro)

YesNo

Type of problem

ChooseIntermittentLow output levelUnstable local oscillatorNoise/spurios at outputNo fiberoptic signal outNo RF outBER value is bad

DC measured at LNB input

Volt

Serial number(s):

Purchase date:

YYYY-MM-DD

Detailed fault description:
(intermittent, temperature, weather etc.)

Photo of product label
(if possible):